Hi,Make sure that you're hitting "checkout" on the page after you add the subscription to your cart.If it's still not working, try clearing your cookies and cache on your browser.If that does not work, see if you can purchase from a different browser. Sometimes there seems to be issues on our site (I've heard others too) with browsers such as internet explorer, particularly after updates.If that doesn't work either reply here or email membership@husng.com and I"ll look for another solution for you.Thanks.