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Levian's picture
some of skates vids not working

There was a super loud audio noise on the vid psimalive_vid08 to psimalive_vids1e02a when I played them on quicktime.

After that I decided to download the newest update to fix this problem, but now I can't open these videos, plus all the other skates videos lost their sound now. Anyone know how to fix this?

My membership is expiring in 16 hours, and I really liked skates videos so I think I'm missing on a lot if this problem can't be fixed.

Thanks.

RyPac13's picture
There shouldn't be anything

There shouldn't be anything wrong with the videos.  Make sure you do not change the file extensions, so as long as you have them on your PC you will not be missing out on anything.
Send an email to membership@husng.com explaining the situation as well as your PC specs, browser, OS and any other related information and we will look into this right away.
I haven't heard of this problem happening to anybody yet, just the usual "no sound" that is fixed by using quicktime or changing audio channels on another media player.

Levian's picture
They work with itunes, so no

They work with itunes, so no problem.